CLARalert software monitors your storage system’s operation for error events and automatically notifies your service provider of error events. You install CLARalert using the InstallAnywhere wizard, which guides you through the process and, if required, provides context-sensitive help on how to perform a particular step. CLARalert does not support upgrades to distributed (non-centralized) monitoring environments. If you have an existing CLARalert configuration that uses a distributed monitoring environment, the upgrade will create a centralized monitoring environment.The existing distributed monitoring environment and the newly created centralized monitoring environment may result in double notifications to your service provider. Your existing distributed monitoring environment will not be upgraded.
For a new CLARalert installation, the wizard automatically installs the email notification service, which sends event notification to your service provider via email (SMTP). CLARalert integrates withWebEx, allowing you to initiate real-time customer support sessions over the web. CLARalert requires a centralized monitoring environment. In a centralized monitoring environment you designate a monitor station to monitor the events of storage systems that you specify. The centralized monitoring environment is a monitoring environment option for Navisphere® Event Monitor, which is a feature of the Navisphere Manager application. During CLARalert installation, you designate the monitor station and portal system to configure your centralized monitoring
environment. The storage system that you designate as a portal system is automatically added to the list of monitored storage systems. You can later add storage systems to your centralized monitoring environment using Navisphere Manager.
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